FRANCISCO GARCIA

Francisco Garcia brings over 10 years of distinguished experience in team leadership, client relations, and operational management to Horton Legal Strategies PLLC as Case Manager & Paralegal. With a proven track record in client development and team management, Francisco excels at establishing and maintaining strong business relationships. His diverse background spans industries including logistics, office products, and customer service, where he has consistently demonstrated his ability to develop client portfolios, manage complex supply chains, and ensure customer satisfaction. Known for his client-centered approach and commitment to excellence, Francisco provides comprehensive case management support to HLS clients, ensuring efficient handling of legal matters and seamless client communication. His experience in building and managing relationships, combined with his strong organizational skills, enables him to effectively coordinate complex legal cases while prioritizing client needs.

Practice Areas 

+ Client Case Management

+ Business Process Administration 

+ Document Organization & Management 

+ Client Communications 

+ Team Coordination 

+ Administrative Support 

+ Case Tracking & Follow-up 

+ Client Relationship Management 

+ Operational Logistics 

+ Process Implementation

 

Areas of Expertise 

+ Team Leadership

+ Client Development 

+ Business Relationship Management 

+ Cross-functional Team Coordination 

+ Customer Service Excellence 

+ Third-Party Logistics 

+ Sales Management 

+ Client Relations 

+ Policy Analysis 

+ Operational Management

 

Education & Training 

+ Ongoing Professional Development in Legal Administration

+ Specialized Training in Client Relationship Management

 

Professional Experience 

+ Case Manager & Paralegal, Horton Legal Strategies PLLC (Present)

+ Freelance Consultant, FG RE (Jul 2024 - Present)

+ Corporate Sales and Wholesale, Product Depot (Aug 2022 - Jul 2024)

+ Sales Manager, DICOMER (Mar 2021 - Jun 2022)

+ Sr. Real Time Management, Concentrix (Feb 2017 - Apr 2021)

+ Team Leader Operations, Serve5ive (Feb 2012 - Aug 2016)

 

Notable Achievements 

+ Successfully managed and developed a portfolio of over 100+ corporate and wholesale clients

+ Established efficient supply chains and delivery systems for business partners

+ Led and motivated cross-functional teams to achieve operational excellence

+ Implemented effective client satisfaction and follow-up processes

+ Consistently recognized for excellence in customer service and client relations